4 clear benefits of digitalization

Digitalization of workprocesses should be a no brainer

20 years ago we started what now is Antenor-OTG. Back then we experienced that too many organisations are using too much time using paperbased systems, wordforms, excel spreadsheets etc. Our belief is that you should digitilize your most timeconsuming repetetive tasks. Should be a no brainer raeally…. By automating traditional manual tedious workingprocesses, organizations can streamline their operations, reduce errors, and improve efficiency. Process digitalization should be essential for companies to stay competitive in today’s fast-paced digital economy. So why do we still, in the year 2023, hang on to these manual processes? (If anyone has the answer send them to us. Just cannot understand it.)

Anyway, In this blog, we’ll explore the benefits of process digitalization and how to do it. One thing: We are focusing on digitalization not digitising. Big difference: Read about the difference here

The benefits of Digitalization

1. Increased Efficiency:

Digitalization of manual processes eliminates the need for manual intervention, thereby reducing the chances of errors and increasing the efficiency of the process. With digitalization, organizations can automate repetitive tasks and focus on more critical tasks that require human expertise.

2. Cost Reduction: 

Manual processes are time-consuming and require a significant amount of resources. By automating these processes, companies can reduce operational costs associated with manual labor, printing, and storage of physical documents. Moreover, digitalization eliminates the need for manual data entry, which reduces the risk of data entry errors.

3. Improved Quality: 

With digitalization, companies can track and analyze their processes, which allows them to identify and eliminate bottlenecks in the process. This results in improved process quality and reduces the chances of errors.

4. Better Customer Experience: 

With digitalization, companies can provide a better customer experience by reducing the time it takes to process customer requests. By automating the customer service process, organizations can respond to customers’ inquiries faster and improve their overall satisfaction.

How to move from paperpased to digitilized work processes

1. Identify the Processes to Digitilize:

Start by identifying the manual processes that you want to improve. Analyze the process to understand its requirements and identify any bottlenecks that need to be addressed.

2. Choose the Right Digital Tools, eg Antenor BMS.

Once you have identified the process to digitilize choose the right digital tools to automate the process. There are several digital tools available in the market that can help automate various processes. It’s essential to choose a tool that fits your specific requirements. Antenor BMS has replaced a myriad of manual processes. Read about it here.

3. Train Employees:

To ensure a smooth transition to digital processes, train your employees on how to use the new digital tools. Explain the benefits of the digital tools and how they will improve the overall process.

4. Test and Refine:

Once you have implemented the digital tools, test the process to ensure that it’s working as expected. Monitor the process and identify any issues that need to be addressed. Refine the process to improve its efficiency.


Digitalization is no longer an option but a necessity for businesses that want to stay competitive in today’s digital economy. By automating manual processes, companies can reduce costs, improve efficiency, and provide a better customer experience. The key to successful process digitalization is to identify the right processes to digitize, choose the right digital tools, train employees, and continually refine the process.

Want to learn more about how Antenor BMS can digitilise your QMS and Business processes? Contact us

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Tore Gellein, Antenor OTG
Tore Gellein
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