Verification of an NCR

This article will show the verification step of an NCR document.

Verify the information in the NCR

Before accepting an NCR in the verification step please make sure all relevant information about the incident is documented and that the actions planed are relevant. It is not possible to send the NCR back to the processing step after clicking the «Verify document» button.

To see which actions are created as part of this NCR, click the arrow beside the flag icon in the bottom left corner.

You then have to check that the selected values of the different categories are correct. Correct categories is important for good statistical data. If the categories are wrong or incomplete you have two options:

  1. Reject the NCR by clicking the «Reject document» button and write a message explaining why the document was rejected and what needs to be fixed. This will send the document back to the processer and they will have the opportunity to do the necessary changes and send it back for verification.
  2. You can accept the document by clicking the «Verify document» button and do the necessary changes yourself.

If you choose option 2, you can change all the fields except larger text fields. To change a field, click the change icon in the top right corner of each field. Now in edit mode, do the necessary changes and click the save icon in the top right corner of your current field.

After a field has been edited the system displays a log of changes when clicking the flag icon.

Make sure all actions are closed

The NCR cannot be closed until all planed actions have been completed and the actions have been closed. To check the status of the actions, click the arrow beside the flag icon in the bottom left corner. If any actions were made for the NCR there will be a list. Closed actions have the status «Actions Completed».

Verify the NCR

After reading the information entered in the previous steps, accepting the NCR by clicking the «Verify document» button and checking that all the actions have been closed, it is time to verify the NCR. This is done by evaluating if the actions taken has gotten the required results and what risk, if any, remains.

It is also possible to enter comments, if more information is relevant.

Once all the information is checked and filled out, you can click the green «Approve» button in the top right corner.

If some actions are still open, you will get this message. Close the actions and click the «Approve» button again.

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